My Bespoke Decor

Worldwide Shipping & Hassle-Free Returns

At My Bespoke Décor, we deliver custom furniture, décor, and renovation products to customers around the globe. Our streamlined shipping process ensures your items arrive safely and on time, no matter where you are. With a fair and transparent return policy, we’re committed to making every purchase worry-free. Let us help you create the space of your dreams with confidence!

Shipping & Returns

At My Bespoke Décor, we are dedicated to delivering a seamless shopping experience to customers around the globe. Our policies are designed to ensure clarity, convenience, and satisfaction for every order.

Shipping Information

Global Shipping

We proudly ship our bespoke furniture, décor, and renovation products worldwide. No matter where you are, we’ll ensure your order arrives safely and on time.

Shipping Costs

Shipping costs vary depending on the destination, size, and weight of your order. During checkout, shipping fees will be calculated based on your location and order details.

Delivery Times

Custom Orders: Delivery times for bespoke products typically range from 4-12 weeks, depending on the complexity of the design and destination.
Standard Products: Non-custom items are usually delivered within 7-15 business days.
You will receive tracking information once your order is shipped.

Packaging and Handling

All products are carefully packaged to prevent damage during transit. For larger or fragile items, we use specialized materials and services to ensure safe delivery.

Customs and Duties

For international orders, customs fees, import taxes, and duties may apply. These charges are determined by the destination country and are the responsibility of the customer.

Return Policy

At My Bespoke Décor, customer satisfaction is our top priority. We are committed to providing high-quality, custom-crafted furniture and décor that you’ll love. If you are not completely satisfied with your purchase, our return policy ensures a smooth and fair resolution.

Eligibility for Returns

Custom Orders: Due to the personalized nature of bespoke items, we are unable to accept returns for custom-made furniture or décor unless they arrive damaged, defective, or significantly different from the approved design.

Non-Custom Items: For non-customized products, returns are accepted within 30 days of delivery, provided the items are unused, in original condition, and include all packaging materials.

Damaged or Defective Items

If your order arrives damaged or defective:

Notify us within 7 days of receiving the item.
Provide photos of the damage or defect, along with your order details.
We will arrange for a repair, replacement, or full refund at no additional cost to you.

Return Process

Contact our Customer Support team via email or phone with your order number and reason for return.
Once your return is approved, you’ll receive a return authorization and detailed instructions.
Pack the item securely and ship it to the provided return address. Return shipping costs may apply unless the item is damaged or defective.

Refunds

Refunds will be processed once the returned item is inspected and approved.
Refunds are issued to the original payment method and may take 5-10 business days to reflect in your account.

Exclusions

Custom-made or personalized items (unless defective).
Items not returned in their original condition.
Clearance or final-sale items.

At My Bespoke Décor, we’re here to make your dream designs a reality, delivering bespoke furniture and décor worldwide with care and precision. Our reliable global shipping and customer-first return policy ensure a seamless shopping experience. If you have any questions or concerns, our friendly support team is ready to assist you every step of the way. Shop with confidence and start creating your perfect space today!